Privacy Policy
Effective Date: October 2025 | Last Updated: October 2025
Welcome to propertiesrealm.com (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information in line with the Nigeria Data Protection Act (NDPA) 2023 and international standards.
We collect the following categories of information:
- Account Information: name, email address, phone number, facebook user name and profile photo.
- Property Listing Data: property title, description, location, category, pricing, and images (securely stored via Cloudinary).
- Payment Information: processed by Paystack—we never store card details.
- Usage Data: IP address, browser type, device info, and access logs to improve platform security and performance.
- Communications: messages and inquiries you send to us through forms or email.
- Create and manage your account and listings.
- Process subscription payments and renewals.
- Improve our website experience and prevent fraudulent activities.
- Notify you of important account, plan, or policy updates.
- Provide customer support and respond to inquiries.
We do not sell, trade, or rent your personal data to any third party.
We work with trusted third-party providers that help us deliver core services. These include:
- Firebase (Google): for authentication, database, and hosting.
- Cloudinary: for secure image storage and optimization.
- Paystack: for payment verification and transaction processing.
Each provider processes information strictly as instructed by us and in compliance with applicable data protection laws.
We use advanced security practices to protect your data, including:
- Encrypted data transmission via HTTPS.
- Firebase authentication for secure login.
- Access control for admin operations.
- Regular backups and system monitoring.
While we take all reasonable precautions, please note that no online platform can be completely secure.
You have the right to:
- Access and request copies of your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent for specific processing.
- Request deletion (“right to be forgotten”).
- Complain to the Nigeria Data Protection Bureau (NDPB) if unsatisfied with our handling.
To exercise any of these rights, please contact us at:
propertiesrealm.com serves as an intermediary connecting property owners or agents with seekers.
We do not own or verify all properties listed and cannot guarantee their authenticity.
We are not liable for:
- Disputes between users and agents.
- Misrepresentations or fraudulent listings.
- Financial losses from user transactions.
However, fraudulent activities may lead to suspension and cooperation with legal authorities.
If you have questions, complaints, or data requests, contact:
- Email: dpo@propertiesrealm.com
- Phone: 09067525363
We respond to all valid requests within 30 days, as required by the NDPA.
Fully committed to NDPA 2023 guidelines and international best practices.